FAQ’s

Dr. Jeff Caster & Associates

Empathetic, Caring Therapy & Counseling in South Denver

“Our Mission is to provide Positive Emotional Support and Practical Tools for Long-term Mental Health and Ongoing Happiness, in a Completely Safe and Respectful Therapeutic Environment.”

Our Frequently Asked Questions are sorted into categories for your convenience. If you have a question that isn’t being answered here, we’re happy to assist you. Please contact us today.

Services

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We have therapists specializing in working with pre-adolescents, adolescents, and adults. We provide individual, couple, and family therapy.

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People seek therapy for many different reasons. Therapy starts with initial meetings with a therapist to gather information and history in order to create a personalized plan to address your goals. Therapy may include individual, couple, and family sessions.

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Each therapy session lasts typically 50 minutes. Your therapist will establish a schedule of session that best addresses your goals and specific needs. Each client’s needs are unique so it is difficult to predict the number of sessions it will require. After your initial intake appointments your therapist can give you a predicted treatment course dependent on goals and severity of concerns.

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Yes, we specialize in the treatment and support of preadolescents and adolescents aged 4 to 19. We offer individual and family counseling for these clients.

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No we are a therapy clinic and do not manage medication. We have several relationships with excellent providers to help with medication evaluations. We would be happy to refer and coordinate care with these providers.

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Please click here to fill out the contact form. We will assign you to a therapist and they will contact you personally to set up your first appointment. Thank you and we look forward to starting.

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Financial

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Each 50 minute session costs $150 to $160 to work with an associate. Each 50 minute session with Dr. Jeff Caster costs $175. The fee will be collected at the time of session.

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Many insurance plans reimburse for some portion of therapy. Please direct your questions about reimbursement amounts to your insurance company. Dr. Jeff Caster and Associates are not contracted with any insurer. We are considered an out-of-network provider. We are happy to provide a receipt for your therapy services and you can then submit those to your insurance provider. Please note we do not complete any insurance paperwork.

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We want to allow you to have control in your mental health care. We believe you and your therapist should be in charge of your treatment goals and length of treatment, not the insurance company. Insurance companies also require diagnosis and clinical information to provide therapy authorization. We want to protect your privacy and do not want diagnoses to follow you throughout your life. Your clinical information is not shared with anyone and we provide ultimate privacy.

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Confidentiality

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All your conversations with Dr. Jeff Caster and Associate staff are completely confidential (except where mandated by law, as in the case of abuse or imminent danger to yourself or others.)

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Staff

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Each of our staff members has either a Master’s or Doctoral degree in counseling or psychology. Each is registered by the State of Colorado to practice counseling.

Each of our staff members have specialized training in the specific areas you may need. Please look at the team page for additional information.

All staff our under the supervision of Dr. Jeff Caster, licensed clinical psychologist

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Appointments

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There is no charge for sessions cancelled 24 or more hours prior to the scheduled time. Please contact your therapist to coordinate cancellation and rescheduling. However, sessions cancelled less than 24 hours notice will be charged your full-session price.

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Please click here to fill out the contact form. We will assign you to a therapist and they will contact you personally to set up your first appointment. Thank you and we look forward to starting.

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In the case of bad weather please call the clinic’s main number 303-870-7881. If the clinic is closed the phone message will inform you. Thank you.

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Let’s Get Started – Moving Forward Begins NOW!

We invite you to set up an appointment with any of our associates to see if we would be a good fit for you.
We’ll get started by understanding your experiences and how they impact your life currently. It is always exciting to know change can happen – and that you will be fully supported and respected during the process.